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Data Collection Operations Specialist – AI Training Data (Contract)

  • Remote
    • Bucharest, București, Romania
    • Cluj-Napoca, Cluj, Romania
    • Krakow, Małopolskie, Poland
    • Prague, Praha, Hlavní město, Czechia
    • Tbilisi, Tbilisi, Georgia
    +4 more
  • €6 - €10 per hour
  • Operations

Build the datasets powering next-gen AI! Lead operations for speech/audio data collection pipelines. Remote contract with direct impact on AI models millions will use.

Job description

Help build the datasets that power tomorrow's AI breakthroughs

We're scaling multiple high-volume data collection pipelines across speech, audio, text, and visual content to train cutting-edge AI models. We need a detail-oriented operations specialist who thrives in fast-paced environments and can juggle multiple concurrent projects while maintaining exceptional quality standards.

What You'll Own

Pipeline Management & Participant Experience

  • Design and execute end-to-end participant journeys from recruitment through final payout

  • Build scalable processes to consistently hit weekly throughput targets across 3-5 active projects

  • Create seamless onboarding experiences that maximize participant completion rates

Process Optimization & Automation

  • Identify repetitive tasks and implement systems to streamline operations

  • Build tracking and monitoring systems that give stakeholders real-time project visibility

  • Design workflows that minimize manual touchpoints while maintaining quality control

Quality Assurance & Compliance

  • Develop sampling strategies and quality control checkpoints to maintain 95%+ acceptance rates

  • Ensure bulletproof compliance with consent protocols and data handling requirements

  • Implement rapid feedback loops to minimize re-work and optimize participant experience

Operations Excellence

  • Provide lightning-fast technical support (sub-12 hour response time) across multiple channels

  • Generate actionable weekly reports with clear recommendations for process improvements

  • Identify bottlenecks before they impact delivery and proactively implement solutions

What Success Looks Like

  • Throughput: Consistently meet or exceed weekly volume targets across all active projects

  • Quality: Maintain rejection rates below 5% through proactive quality management

  • Efficiency: Reduce manual touchpoints by 30% through intelligent process design

  • Participant Satisfaction: Achieve high completion rates and positive feedback scores

What We Offer

  • Competitive contract rates commensurate with experience

  • Flexible remote work arrangement with significant autonomy

  • Opportunity to work with cutting-edge AI technology and see your impact in real-world applications

  • Fast-paced environment with significant growth potential as we scale operations

  • Direct collaboration with AI researchers and product teams

  • Chance to shape and improve our operational infrastructure as we grow

Job requirements

Essential Experience

  • 1-3 years in data operations, crowdsourcing platforms, content moderation, or research operations

  • Proven track record meeting aggressive KPIs while maintaining quality standards

  • Experience managing 100+ participants or contributors simultaneously

Operational Mindset

  • Natural systems thinker who sees opportunities to improve workflows

  • Experience building processes from scratch in fast-moving environments

  • Comfortable identifying the right tools and platforms for different operational challenges

Communication Excellence

  • Outstanding written English with ability to explain complex processes simply

  • Experience providing technical support via email, chat, or ticketing systems

  • Multilingual abilities are a major plus given our global participant base

Work Style

  • Self-directed and comfortable working with minimal supervision

  • Thrives in ambiguous environments where you build processes from ground up

  • Detail-oriented with strong follow-through on commitments

  • Reliable home office setup with professional communication capabilities

Remote
€6 - €10 per hour
Operations

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